If you return an item that was opened or shows signs of wear, we will issue a partial refund minus the original shipping charges and return shipping … Overstock Return Policy. If something doesn’t work out, you can send most items back within 30 days of delivery. Not Restockable: Hair: -$11.25 Can't you just take the hair off! They lied again and said I need to returned the item and would not replace my item and told me to reorder from this people. If you want your response I was told I had to wait to get the items and then I could return them but that I would be charged for doing so. I said what do they do with these items. What if I receive a damaged or defective … I only tried it on in my house. With our simple returns process, you can shop online worry-free. Most places would allow you at least 60-90 days return! Currently, you can save money on shipping at Overstock! Thank You for Your Reply! If there is even one tiny hair, they will reduce your refund by 50%. From time to time for special promotions, Overstock.com free shipping to store anywhere in Canada, your orders are shipped via Canada Post or UPS, Overstock.com will determine the most efficient method of delivery based on your shipping address. We are processing your message. It has to be an error on their part instead of you being unsatisfactory with the product. They will find any excuses to not give you back your money. (See Product-Specific Return Policies for exceptions) The woman said the return department has pictures of the returned comforter with the hair on it. I think there must be some sort of error and I'd like to fix it for you. Edit: It is now a few hours since I submitted this complaint. I have learned my lesson and will not order from them again. Order Tracking Your order with ExpressOverstock.com can be tracked online 24/7 by logging into … For questions regarding our return policy or for additional assistance, please click here to visit our online Help Center. Take advantage of some of the biggest discounts all year when you shop at the Overstock After Christmas Sale Clearance event. THIS IS A TOTAL SCAM!!! Would You Like to Convert It Into Review? They should realize they need to change this "policy" to exclude things like strands of hair on an item! There is complaint after complaint of people being charged 50% of the item's cost due to it being unrestockable. We must receive your returned items at our processing facility within 45 days of delivery. But I really am sick of dealing with them. About a week after speaking with customer service UPS came and picked up the package and off it went--in perfect condition and with all four legs, four bolts, and eight washers intact. If you need faster service please call to discuss expedited Shipping Charges PRIOR to bidding. Obviously it is possible a hair could be picked up. I am going to call and complain, but wanted to check online first to see if this happened to anyone else. The amount of the return with the shipping was less than 50% of what we paid. I asked how this was possible as I had literally just received the notice of delay, just minutes before. It's a matter of pulling it off. I did as they asked and they responded with the comment that they can not. While free shipping deals for Overstock come around often, they usually exclude media (books, music, DVDs…) and orders to Alaska, Hawaii and outside the United States. They say they are going to leave them in my driveway and charge me over I really like shopping there so I was so disappointed in the whole incident. Private messages do not impact your company rating. It is important to note, the total that was charged to my card was $224.20 and the total returned to my account was $123.99! This is just ridiculous. I had ordered from them before but never had to return anything. Same thing happened to me...charged me half of the item's price due to a HAIR being on the item--legal action should be taken against this company. I just received this email from them; Required by the overstock does offer free up but overstock replaced the overstock reviews … The amount of the return with the shipping was less than 50% of what we paid. I immediately contacted their customer service department via online chat and was told the legs were chipped and hardware was missing. Find many great new & used options and get the best deals for Overstock Jewelry Lot 100 pieces retail over $1,000.00 at the best online prices at eBay! I just wish I had known this information before purchasing from them. All rights reserved. I was like, wow...I don't know what to say. Don't ever buy coats from Overstock. I would feel safer buy merchandise out of some guys trunk in a dark alley. What a scam! Today's top Overstock offer: 10% Off. They are a bad company to deal with and they ripped me off and I would not have sent the hearing aid since I am deaf and elderly on a fixed income. Review #167153 is a subjective opinion of If the return is a result of our error or defective product, we will refund the full cost of the … We returned it the next day and were charged over $9.00 to return it and then a $25.00 fee because of "hair". There are no additional charges or duties when the product arrives at your door, unless otherwise stated at check out. No apology. She gave a scathing review. Of course I read the return policy ahead of time, and I knew that if I didn't like the color or fabric that I'd be paying the return shipping (my fault not theirs). to count towards your company rating, you can also leave a comment for this review. Does not make any sense. When you explore the great savings on everything from … They can find a stupid "hair" on the pillows but they can't find the manufacturer of them... BAD BUSINESS!! I am waiting for an email response but will never use them again no matter how good the deal! We returned it the next day and were charged over $9.00 to return it and then a $25.00 fee because of "hair". Overstock.com - Platinum protection plan issues, Overstock.com - Cannot give me a shipping date on a past promised delivery date, Overstock.com - held funds for order cancelled, View all 107 Overstock.com complaints & reviews. Articles in this section How do I exchange or replace an item? A breakdown of your refund is shown below: We ordered a chair from Overstock.com and decided to return it as it didn't fit the space we bought it for and the chair was quite uncomfortable. Returns need be received at our warehouse within 15 days of the return initiation. Each lot will hold OVER $1,000.00 retail for a low price of $99.00 per lot of new merchandise with a min of 100 plus items per box. Hello, I have learned my lesson and will not order from them again. Handled efficiently and does offer free return shipping charges and overstock at no payment. COMPANY INFORMATION. You may receive a partial refund if the returned item(s) are opened, used, or returned late. I was just wondering about return shipping costs, etc. The next day I received an E-mail and was told they would make an exception this time. All prices will be displayed in your preferred currency, and when you check out, the order total presented will include all costs to get the products directly to your door, so that you can rest assured there will be no surprise charges … Of course there was the jacket right back on the website. Patrick M. Byrne founded Overstock.com in 1999. I will post this everywhere so consumers can know what Overstock.com is actually like. The customer service agent was very rude and demeaning on the phone, repeatedly asking why I wanted to cancel the order that was supposed to ship within 3 days, and my card had been charged weeks ago. To learn more about the ways to appreciate the reviewer please visit So why are we paying twice for shipping. You will get a great deal in each overstock lot as each will be packed way below retail value. They only gave me half the price back because they said they found a hair on it I told the customer service I shed. They are bunch of scam and return policy sucks. jlai. It was the same size as a standard king sized bed so it would not properly fit. I'd like to help, can you e-mail me at jbuffington@***.com? I ordered a hearing aid and it did not work for me so I wanted to send it back..They asked for the picture of the hearing aid, video, and picture of the label. They would reject it, stating DUST. So why are we paying twice for shipping. I called Overstock and complained. Tips & Ideas Deals Clearance New Arrivals. In some cases, one might want to keep the product if they know they will only get a 50% refund. Save $34 on average with Overstock promo codes and coupons for February 2021. You will be able to edit the text before publishing. So we got our money back after a fashion, but we have to buy something from them. Overstock.com, Inc. is an American internet retailer selling primarily furniture headquartered in Midvale, Utah, near Salt Lake City. Overstock also mentions "unopened" items---I didn't know the rug wasn't exactly what I wanted until after I unrolled it in the foyer. We returned it with the enclosed return label. ** Hair**. Overstock currently offers international shipping to over 200 countries and several US Territories in partnership with Bongo International. Their customer service is horrible, and that is if you ever receive the item you ordered. 128 out of 151 found this helpful. Continue to overstock… Arf or meow. Detailed Seller Information Business Name: Matthew Hunt; Business Address: 2727 Southfield Dr; Quincy; Quincy; IL; 62301; US; Feedback; Returns & Refunds; Shipping; Policies; Help; Products; … The comforter was made of satin and came in a plastic bag. If you wish that your prior post be removed, submit a notarized letter. You will be automatically registered on our site. I hope I get my money back. On July 2, 2020 I began receiving funds back into my account, totaling $123.99. I need to ship them back and get a refund (that for some reason is 70 pence less than what I paid) If I want the earrings I actually paid for I need to go through the whole process again Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. No, return purchases from Samsung.com and the Samsung Shop app without a fee. They had taken too long, already charged my card weeks prior but never sent the items. I was told when I called that the items were already shipped. If there is any possibility of returning what you're about to buy, don't buy from Overstock.com. I already knew what was going to happen and I was correct, I would be charged for each box returned. The company initially sold exclusively surplus and returned merchandise on an online e-commerce marketplace, liquidating the inventories of at least 18 failed dot-com companies at below … What Are Overstock.com's International Shipping Charges? BE aware- anything you buy here at Overstock- if you need to return anything, you will not get your money back. At first I thought it must be terrible and maybe someone in the warehouse dropped it and it picked up unremovable hair all over it. Money Making Idea #15- How to Buy & Sell Overstock Items For a Profit. Of course, if someone is going to try something on, you're bound to get a piece of hair or lint on it! About Overstock™ Careers Sell Your Products Overstock™ Investor Relations Overstock Dividend FAQs Overstock™ Supply Chain Transparency. Box or APO/FPO/DPO and International orders. Overstock Canada Free Shipping February 2021. In the mean time my wife filled out a survey from Overstock that was sent as a link yesterday. Get contact details that poster left for the company. Additionally, we reserve the right to deduct the return shipping fee, which generally ranges from $100 to $695 or more (depending on size and weight), if the item is not in its original condition upon arrival back at our warehouse. Overstock Returns Free Shipping - Find Coupon Codes. I had not orderd from them for some time since the last time I had fraud on my credit card because the site was not secure enough. Thank you for shopping with Overstock.com. Can you imagine if you had to return a rug or piece of furniture? The only way to get a full refund (in store credit) and not pay for shipping was to join their O membership so I can have 3 returns a month, so I did that. We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. Overstock.com is one of the worst companies on the web to do business with. So what they do is take the hair off and then resell it for it's original price. Was this article helpful? We reserve the right to charge a 15% restocking charge if you simply change your mind about an item, and returned goods must be in salable condition. UPDATE** they will still charged you for the shipping when you have paid for the shipping yourself. I had ordered from them before but never had to return anything. Savings from your service does overstock offer return shipping within less than screw and original packaging, it malfunctioned and accused us is over the packaging did i have any. To get a full refund, please initiate a return for the item(s) within 30 days of delivery or by January 31, 2021 (whichever date is later). Most places would allow you at least 60-90 days return! You buy their overstock at a deep discount and resell it for a profit. One was sent to a random house 1 mile from my old address. Yes No. Anyway, they refunded my purchase in a timely manner, and I'd buy from them again. Customer Reviewers need to stop false advertising at OVERSTOCK.com. What kind of company would not let you return things you do not want?? We took the legs off of it and repacked it in the original box, placing the leg hardware and legs back in their original packaging and wrapping the chair in the original foam and bubble wrap. Not possible. Plus, get free shipping on your order of $500 or more. Do I have to pay return shipping? Overstock.com has added a new international capability that lets customers from all over the world shop our website with cost certainty and with the same great customer experience our U.S. customers are used to. We inspect all returned items and award a partial refund for opened or used products. Have a question for Boone's Overstock? I contacted Overstock.com, and they told me, that even though the items are utterly useless, and not what is portrayed online, I was required to pay $200 in return shipping charges. I was so upset. COUPON (2 months ago) overstock returns free shipping - Updated Daily 2020 (1 months ago) How do shoppers find online overstock returns free shipping.You can find coupon codes on the website that specialize in coupons for shopping online at isCoupon.com. Doesn't this happen all the time in a normal department store? My ordered were cancel by overstock.com 1 week after a place the ordered without email or a phone call from overstock.com. I used to like shopping at Overstock.com but I wouldn't bother anymore. You must return items in new or unused condition with all original materials included with the shipment. Customer Care Returns Overstock.com And they would not give me back my full refund due to the fact that I opened the box. They are bunch of scam and return policy sucks. I do have second thought about this company, and will continue to do business with Overstock. 2 were shipped Jan 2 from NC and haven't been seen since, They estimate 40 days sipping time. We all make mistakes! Shortly thereafter she got a phone call from someone at Overstock. www.realthanks.com, I will agree with the other statements. © Copyright 2021, Overstock.com®, Inc. 799 Coliseum Way Midvale, UT 84047 | 1-800-843-2446 California - Do Not Sell My Information Privacy Policy Terms & Conditions *Promotion Terms Ship … DO not waste your money and time on purchasing anything from Overstock.com And due to restocking adjustment they will even lower your refund. It's ridiculous. With dramatic markdowns on select items across your wish list, this sale is the perfect way to score great deals on must-have items and get a head start on next season's gift giving at the same time. See for yourself why shoppers love our selection & award-winning customer service. Item price: $24.99 It's criminal! Since you used a pre-paid return shipping label to return the item, the cost of the label has been withheld from your refund. It wasn't a large amount of money. © 2004-2021 ComplaintsBoard.com. We ordered a comforter set for our California king sized bed. You can try to reach review author by writing a comment to the review or try one of our business solutions. Write a private message as Overstock verified representative. I found out that even though you do make it before the 30 days, you will still be responsible and charge you shipping fee. I returned something to them, and I didn't have any problem.

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