The expected behavior is the link to be clickable when the field is locked. Your patients and explaination are both greatly appreciated. g_form.getControl isn’t currently available in the Service Portal scripting API. If you are interested in reporting on variables from Record Producers for Incident Management, here is a way to filter or export this information from ServiceNow. If we have some experience in ServiceNow and once we have uploaded our resume in job portal sites then we received multiple calls for interview as ServiceNow is one of the hot profile. res = $(inputDynamicID).getValue(); I want to call a function from Styles. 0. ServiceNow allows you to modify the CSS style of any field by adding a personalized style. Hey Mark, afetrOreder.insert( “afetrOrederValue” ); Reply. request is the top-level record for this order, it is the container the A collection of discrete catalog items is what makes an overall catalog. Here is my code I used in both a Catalog Client and Client Script: function onLoad() { Variable Sets can be used in. You can try something like this but it might cause other problems with field decorations, etc. Let’s say they are ordering a phone, a PC, and a monitor at the same time. What’s about textarea fields and the appropriate label. Apart from this very basics of service catalog creation form options has been explained below. Hi Guys, Only the label text can be easily and consistently manipulated. Also, this function will change the classes of the button: This is the effect of this part of the script: The last phase of the script is to disallow the unlocking of the link on the RITM’s form. In this article ServiceNow Software Engineer Interview Questions or we can say ServiceNow Interview questions of (2-6) years of experience has been shared. Hyphens are replaced by a camel-case convention for CSS styles. link = $(‘d’); If you wanted to change the text for a variable called ‘comments’, you could do it similar to the reference field method above, like this…. The catalog tasks are under each requested item and are assigned to fulfillers to complete any work needed to get the requestor the items they have requested. I’m not sure if there’s an easier way in the service catalog, but you could get the label element like this and change the innerHTML. background-color: orange; As we know that t here are lots of jobs in ServiceNow. This variable is in a variable set, so we’ve tried putting the client script on the variable set and within the catalog item. Using Static Choice Input Variables. Example: Price Code Variable Question: Price Name: price Type: Macro with Label Widget: Variable Currency Result To get the form element you can simply use ‘g_form.getControl(VARIABLE_NAME)’. This is shown in the picture below. //Set the width of a field function onLoad() { afetrOreder.select(‘input’)[1].addClassName(“hideElement”); This only seems to work on the Request itself, not on the RITM or CTASKs that also reference the variable. Join the conversation on #ServiceNow suc… twitter.com/i/web/status/9…, How can you increase team capacity to handle day-to-day #ServiceNow tasks AND implement best practice #ITSM strateg… twitter.com/i/web/status/9…. Hence we thought helping servicenow developers to prepare for servicenow developers interviews and get them some new job. This enables the Service Catalog to be used as a complete front-end UI. UI pages and UI macros are probably the highest-risk areas when it comes to potential upgrade problems. requested items are included under. ServiceNow: Using Variable Condition field on custom tables. You should just have to supply the variable LABEL to automatically re-size the variable height on a regular item or task form. You will need a variable of Category and a variable of Subcategory. color: black; Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! Keep it up. type=”text/javascript” src = “https://cdnjs.cloudflare.com/ajax/libs/prototype/1.7.3/prototype.min.js”>, , . Checkboxes and labels are a little bit different, but they can be targeted through DOM manipulation in the same way. control = $(inputDynamicID); divSection.select(‘input’)[1].addClassName(“marginbottomBottom”); … Define Record Producer. divSection.show(); The list collector variable type in the service catalog is very useful when it comes to allowing multiple selections on a catalog variable without creating a bank of checkboxes or a bunch of extra variables for users to read through, but only if you have a table to reference to generate your options. It seems that Helsinki breaks the style.width setting on catalog forms. The Variables are not like normal fields. Is there a way to amend the field label? B. g_form.getVariable('variable_name') C. producer.variable_name D. current.variable_name Sample Item – Configuration Management Database (CMDB): Which field on a Configuration Item (CI) may be used to route Incidents to the appropriate group to quickly resolve Incidents related to the CI? A prototype is an object that is associated with every functions and objects by default in JavaScript, where function’s prototype property is accessible and modifiable and the object’s prototype property (aka attribute) is not visible. I can’t seem to get this to work with renaming check boxes in the service catalog. For example, the Label is more user-friendly and should be used in text displayed to the user. We did that part via mouse over (by using Macro). This should work for a checkbox variable. By convention, but not required, the Variable Name should be all lowercase. This was exactly what I needed. afetrOrederValue = $(afetrOreder.select(‘input’)[1]).getValue(); Instructions for performing this customization are outlined on the ServiceNow wiki. Variables may also be used in tasks such as incidents and in workflow. Have requirement to change the font of catalog variable and color globally .. For one client, I am using a variable set that is shared between a number of requests. Please guide me, how to do this? link.hide(); Thanks! If anybody else can figure it out I’d love to post a solution here. I hope I haven’t embarrased myself with my explaination. Use that. Neither worked. This is the effect of the last part of the script: Kej 9ti Septemvri br.36, 7500 Prilep, Macedonia, Miroslav Krlezha br.64, 1000 Skopje, Macedonia. My guess is that you’ve got some other conflict in your system. Be careful with these types of scripts. ... How do you reference producer variables in producer script? afetrOreder = $$(‘.col-xs-12.form-field.input_controls’)[0]; They’ll break if the underlying structure gets changed in the future. If you are looking for assistance with your Customer Service Management deployment in ServiceNow contact us today! The „IO:********************************” token could be found by examining the DOM or could be deduced knowing that it is in fact the sys_id of the variable to be styled prepended by the suffix „IO:”. a. Producer.varible name. The post Hello world! You might check the browser console log to make sure you don’t have other client-side errors breaking the rest of your scripts. I have styled the service catalogue globally using html tag inside the closing jelly tag on these UI pages: – catalog_home (styles the SC overview)