This step requires us to send you a text message code. If we make changes to this Addendum, we will update the Addendum on the website. However, if your bank offers Zelle, then that sum is higher. Please note that not all banks and credit unions offering Zelle to consumers offer Zelle for small businesses. You may also access a history of all fund transfers completed or pending at any time by viewing your account activity or statements. You understand and agree that: We may offer other Members the ability to send you a request for money. ZELLE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WITH REGARD TO THE TRANSFER SERVICE DESCRIBED OR PROVIDED. Not all types of accounts are eligible for Transfer Transactions. How could we improve this answer? About the error or the transfer you question, and clearly explain why you believe it is an error or why you need more information. If your delay in notifying us was due to extenuating circumstances, we’ll extend the times specified in the immediately preceding paragraphs to a reasonable period. All questions pertaining to receipts should be directed to the American Red Cross customer service line 1-800-797-8022 or website http://www.redcross.org/contact-us/financial-donation-inquiry. “Funding Account” means a transaction account that has been identified by the financial institution holding the account as eligible to serve as a funding account for Transfer Transactions. To find out about the specifics of your bank, you should call them and ask. You agree to receive money requests from other Members, and to only send requests for legitimate and lawful purposes. However, the sender may be subject to limits on how much they can send you, based on the policies of their financial institution or payment network. Donations to other charitable organizations are not available at this time. Dollar amount of Transfer Transactions for Receiving Money. You agree that you, and not we, will be responsible for resolving any payment dispute with any Member to whom you send money through a Transfer Transaction, except as otherwise provided by law or regulation (including, to the extent applicable, the protections described in Section 13 relating to EFTs for consumer accounts). For example, the Zelle transfer limit for Wells Fargo is $2500 per day. Sending Money; Debits by Participating Financial Institutions, 10.D. YOU SHOULD NOT USE ZELLE TO SEND MONEY TO PERSONS WITH WHOM YOU ARE NOT FAMILIAR OR YOU DO NOT TRUST. However, fees associated with text messaging may be assessed by your mobile carrier, and data rates may apply. So, contact your bank directly to confirm. How long do Zelle ® transactions take? You can find the terms and conditions that apply to EFTs that debit or credit a brokerage account in your brokerage account agreement, not this Addendum. Keep in mind that Zelle payments are not covered by the same protections as credit card and debit card payments. To request a refund, contact the American Red Cross customer service at 1-800-797-8022. Please contact the Wells Fargo Phone Bank at the number listed on your statement for your Wells Fargo Account. We do not make any representation or warranty that any particular Transfer Transaction can be completed, or that it can be completed within a particular period of time. Please consult your tax and legal advisors to determine how this information may apply to your own situation. 13 May 2020; Zelle Using Zelle® Safely - April 20, 2020; Zelle Using Zelle® to pay for goods or services from someone I don't know - April 20, 2020; Zelle Are there any fees to send money using Zelle®? For more information about the American Red Cross, please visit redcross.org. Receiving limits: We do not limit how much money you can receive with Zelle using your email address or U.S. mobile phone number. For errors involving new accounts, our investigation may take up to 90 calendar days. applicable state and federal laws and regulations. We may, in our sole discretion, at any time and without prior notice to you or other Transfer Service participants, suspend or terminate: In the event your access to the Transfer Service is terminated or suspended for any reason and then later reactivated or reinstated, you agree that this Addendum, or any revised or amended version of this Addendum in effect at the time of reactivation or reinstatement, will continue to apply to your Transfer Transactions and use of the Transfer Service. You irrevocably waive any provision of our Wells Fargo U.S. Consumer Privacy Notice, which would prevent us from providing this information in connection with any Transfer Transaction to which you are a party. Click on transfer money Step 3. If we need more time to conduct our investigation, we’ll notify you of our need for an extension of up to 45 days. Most other banks (Bank of America, Wells Fargo, Chase, etc) have limits far in excess of $1000. For more information about Zelle sending and receiving limits with Wells Fargo, see the Zelle Transfer Service Addendum. We are not able to control the frequency, content, or purpose of requests that may be sent to you by other Members. You may use the Transfer Service to perform Transfer Transactions. You understand and acknowledge that a person to whom you are sending money and who is not registered as a Member may fail to register with Zelle, or otherwise ignore the payment notification, and the transfer may not occur. If your bank operates with Zelle, it will always be Zelle setting the limit. Once the payment is processed, we will automatically deposit the funds into that account. Each time you send money using the Transfer Service, you are also authorizing and instructing either us or Zelle to send emails and text messages to the recipient concerning the Transfer Transaction. Zelle (/ z ɛ l /) is a United States–based digital payments network owned by Early Warning Services, a private financial services company owned by the banks Bank of America, BB&T, Capital One, JPMorgan Chase, PNC Bank, U.S. Bank and Wells Fargo. We reserve the right to decline the use of any account as a Funding Account or Deposit Account that we believe may present a risk to you and/or us. you do not identify a Deposit Account within a reasonable time, not to exceed 14 calendar days, after you are sent notice of a pending Transfer Transaction. However, the sender may be subject to limits on how much they can send you, based on the policies of their financial institution or payment network. To send a request for money, tap Zelle® in the bottom bar and select Request. Other Transfer Service text messages coming from 93729 will be added in the future to supplement your existing Transfer Service email or push notifications. We recommend you only send money to known and trusted recipients when using Zelle. With some exceptions, as noted in this section, Wells Fargo does not set limits on the funds you can receive from other Members. We have no control over the actions of other Members, other Participating Financial Institutions or other financial institutions that could delay or prevent your money from being delivered to the intended Member. For more information, view the Zelle Transfer Service Addendum to the Wells Fargo Online Access Agreement. ZELLE DOES NOT OFFER A PROTECTION PROGRAM FOR AUTHORIZED PAYMENTS MADE THROUGH THE SERVICE (FOR EXAMPLE, IF YOU DO NOT RECEIVE THE GOODS OR SERVICES THAT YOU PAID FOR, OR THE GOODS OR SERVICES THAT YOU RECEIVED ARE DAMAGED OR ARE OTHERWISE NOT WHAT YOU EXPECTED). The money will be automatically directed into the account you’ve linked to your Zelle profile as your deposit account. When applicable, we may rely on any exceptions to the provisions in this Section that are covered in Regulation E. All terms in this Section not defined in this Addendum but defined in Regulation E will have the meaning given in Regulation E. Except for EFTs to or from brokerage accounts, your liability for an unauthorized EFT or a series of related unauthorized EFTs will be determined as follows: Within two Business Days after learning of the loss or theft. We hope you continue to enjoy using Zelle and Wells Fargo Online ®, however if you don’t agree with the changes you can simply stop using the Transfer Service and no additional action is required. Wells Fargo text messages related to Zelle will come from either 93557 or 93729. Your Liability for Unauthorized EFTs, 13.C. “Transfer Transaction” means a transaction initiated through the Transfer Service to: transfer funds out of your Funding Account to a Member; receive a transfer of funds into your Deposit Account from a Member; send a request to a Member asking the Member to transfer funds to you using the Transfer Service; and/or. This Addendum and the OAA include, among other things: Your agreement to these terms is essential to our agreement to provide the Transfer Service and our pricing of the Transfer Service. receive a request from a Member asking you to transfer funds to them using the Transfer Service. Once you enroll, all you need to send money with Zelle is the preferred email address or mobile number of the trusted … All rights reserved.

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